The people placed in management and other leadership positions are as vital to a company’s success as a CEO. Besides being the direct path to executive management, middle management is often the first line of defense when issues of employee morale and customer service arise so it is important that these appointees have a good understanding of how best to manage people and situations. There are many things that you should do as a manager to meet business demands goals, but we have surveyed new CEOs to ask them what they thought the top three don’ts of management are. If you should find yourself in a management role improving your level of effectiveness in these areas can be a positive way to build employee morale and foster company loyalty from staff.
3. Don’t Micro-Manage
Micro management is one of the most annoying things that you can do to an employee. If you have selected one or more managers/employees this means you have put your trust in them to lead your team. The manager that you appoint is now the face of your company as far as the employees are concerned. If you have a good manager, you don’t want to make him or her feel as if he can’t do the job.
2. Don’t Avoid Conflicts
Among the many perks of being in management is conflict. In companies, especially startups, there can be many sides to the same issue or conflict. When it comes to issues in the workplace even your best and most trusted employee will twist a story in their favor. Listen to as many sides as possible and form your own opinion and resolution to a scenario. As a manager, you must be the political front to avoid division within your organization. Divide can cause lack of productivity and focus to complete the duties at hand and can ultimately make you lose money.
Anytime you have more than one employee there is bound to be a difference of opinion on the best way to conduct business or solve a problem. Conflict is often a driver of innovation so don’t let handling it become a weakness for you. There are many ways to resolve conflict and ensure a positive outcome. First, re-read the above “don’t” regarding not taking sides or placing blame on an individual or group. After gaining input from all parties involved use your critical thinking skills to come up with a solution that will work best first for the business, and secondly will reasonably accommodate the concerned parties. After resolution, follow-up on the progress and make sure that conflict between individuals or groups is not still happening.
1. Don’t Show Weakness
There is a fine line between kindness and weakness. As a manager, you need to know where that line ends. The best managers lead their employee through kindness and firmness. That’s the best way to have employees want to work for you. There are many ways that you can show weakness, anything from being too personal at work to making baked goods for the holiday mixer. You have to remember that your job is a place of professionalism and you should lead by example. Even though you want to be personable, you also want to make sure that you do not become too personal with your direct reports.